Friends of mine own an appliance store. They begrudgingly sell Samsung appliances and TVs because that's what people want to buy. No matter how much they tell their customers that Samsung is crap, and that they'll be replacing their appliances in 18-24 months. Cue the customer's surprised when they're back 22 months later buying a new non-Samsung washing machine or dishwasher, paid out of pocket, because Samsung came up with some ridiculous reason why warranty won't cover it.