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> When an incident occurs in prod and it affects the livelihood of 12.000 people (or more if you include family), you’d expect at the very least a post-mortem.

Yeah, this isn’t an “incident”, this is capitalism working as designed. The pro-forma taking of responsibility is just part of the ritual that labor, management, and capital all know is fake of pretending otherwise. If you don’t want to work at a firm that overhires when the winds are even vaguely positive and overfires when the winds blow the other way, form a labor coop; otherwise, you are a resource to which “cattle, not pets” applies just as much as to one-of-many VM in the cloud.




"I take full responsibility" indicates that, at least on the PR side, that there is responsibility to take, ergo that's an incident.


He might be expecting a fat compensation bonus, by being responsible for a profit increase




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