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I'm happy to keep paying for it, since it does exactly what I need, and I knew going in that I wasn't paying for a customer support team to genuflect every time I had a question or concern. If it's not working at all for you, don't pay for it. What's baffling to me is how this manages to generate a whole thread of drama twice a year. It's a bookmarking service.


It’s not just a bookmarking service. It’s also an archiving service. People are annoyed that the archiving part doesn’t work reliably.


"It's an archiving service" doesn't make this drama any more interesting, and, again, it's weird that it keeps happening here. Just stop paying for it if it isn't working for you, and stop trying to use HN to take people own a peg.


I paid 5 years in advance after I had zero problems with pinboard for a couple of years. When archiving started to detoriate I contacted support and got ignored. Now I try to take my archive with me and again: it does not work and I get no reply. Maciej has for years marketed pinboard as the sane, stable alternative to VC-money chasing competitors and now for quite some time the service now does not deliver to promise. What you call "drama" most likely are frustrated users who believed in his story.


I understand the complaint, because I have read it on HN a lot. I don't understand why people think it's such an interesting story.

Also: is exporting your entire archive (not the bookmarks, but the archived copies) even a feature Pinboard says it has? That's news to me.


> is exporting your entire archive even a feature Pinboard says it has?

Yes, it's in Settings>Backup>Archive Backup

I think to remember that idlewords even recommended to do it once in a while. Should I not get my archive backup I guess I can still reconstruct most of it from the Internet Archive. It would just be nice if it worked (but my 5-year subscription will run out soon now anyway).


Apparently a bunch of people used pinboard to bookmark the reorder form for their lifesaving medication, and now the site is down, and they're going to die. Or something equally dreadful, based on the reports of all the serious harm he's causing.




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