I love how many comments here are, "I have no domain expertise, but these seem like nitpicks".
If a user provides feedback like this, listen. Getting this sort of detail from a user about design decisions is invaluable. They know the ergonomic setup they need, what works and doesn't, and they will have insights a non domain expert simply can't.
A truck driver who isn't the intended audience for the vehicle and doesn't understand the engineering decisions that went into the product. For every con he lists there's a con to the opposite approach. There isn't clear cut right and wrong here. It's just different use cases.
If a user provides feedback like this, listen. Getting this sort of detail from a user about design decisions is invaluable. They know the ergonomic setup they need, what works and doesn't, and they will have insights a non domain expert simply can't.