I'm glad that you haven't had any issues. I bought a new Model S Plaid a few months ago. Since then, it has been in for service three times, nearly all of which was for work that can be accurately categorized as "Tesla didn't finish putting the car together."
Examples:
There was a very large, very obvious gap between the charge port cover and the adjacent brake lamp assembly. Easily over a half-inch. I was dreading the possibility of getting 'in spec'-ed by Tesla, but my concern was misplaced. Turns out, Tesla hadn't finished installing the brake lamp assembly. It wasn't fully seated.
Rattling from under the frunk? Multiple clips were missing from the plastic trim, and of the clips that were present, many weren't actually clipped in.
Thunking sound from the driver side front tire on bumpy roads? The hub bolts and upper shock bolts were all loose.
Rattling from the center console? Tesla hadn't torqued down the fasteners that attach it to the car.
The hood ornament on the front comes with protective plastic that is supposed to be removed at installation. It wasn't. And it's not the kind of plastic that you can just tear or peel off. Tesla had to do that.
Did I mention that I found out - at delivery - that the new car needed a new windshield?
I have another service appointment coming up soon. The trunk floor was slightly crushed in (about an inch) where the floor meets the rear passenger seat. They would have replaced the trunk floor a while ago, but they couldn't due to parts availability. Also, some of the weather stripping is separating from the car, and it can't just be pushed back in place.
Oh yeah, here's one: after my most recent service appointment - for the suspension issue - my driver profile no longer existed. Good times.
There's more.
Somehow, I still like the car — mostly because it's insanely fast. But this is totally bonkers for any new car, let alone one with a $145,000 price tag.
It’s not eligible in my state, though I wouldn’t pursue a claim if it was.
I totally agree on the insane comment.
I also own a 2018 4Runner. It has around 180,000 miles, has been driven over some of the roughest backcountry routes in the United States, and has had no quality or performance issues. Ever. Just routine maintenance.
Examples:
There was a very large, very obvious gap between the charge port cover and the adjacent brake lamp assembly. Easily over a half-inch. I was dreading the possibility of getting 'in spec'-ed by Tesla, but my concern was misplaced. Turns out, Tesla hadn't finished installing the brake lamp assembly. It wasn't fully seated.
Rattling from under the frunk? Multiple clips were missing from the plastic trim, and of the clips that were present, many weren't actually clipped in.
Thunking sound from the driver side front tire on bumpy roads? The hub bolts and upper shock bolts were all loose.
Rattling from the center console? Tesla hadn't torqued down the fasteners that attach it to the car.
The hood ornament on the front comes with protective plastic that is supposed to be removed at installation. It wasn't. And it's not the kind of plastic that you can just tear or peel off. Tesla had to do that.
Did I mention that I found out - at delivery - that the new car needed a new windshield?
I have another service appointment coming up soon. The trunk floor was slightly crushed in (about an inch) where the floor meets the rear passenger seat. They would have replaced the trunk floor a while ago, but they couldn't due to parts availability. Also, some of the weather stripping is separating from the car, and it can't just be pushed back in place.
Oh yeah, here's one: after my most recent service appointment - for the suspension issue - my driver profile no longer existed. Good times.
There's more.
Somehow, I still like the car — mostly because it's insanely fast. But this is totally bonkers for any new car, let alone one with a $145,000 price tag.