an exception to that is Bank of America Merchant services. I have 2 clients with chargeback ratio above 3% for close to 5 years now, and processing volume about $1MM a month. I imagine they are simply too small of a fish for BOA to care about their CB ratio. I seen them getting accounts shut down with basically any other processor, most sensitive being Wells Fargo underwriter but somehow they remain open with BOA so maybe its worth a shot?
BOA implements First Data gateway by default these days, so most likely your previous processor is utilizing same solution as well, so less work to switch.
BOA implements First Data gateway by default these days, so most likely your previous processor is utilizing same solution as well, so less work to switch.