Yeah, that sounds horrible yet familiar. Regarding this part:
> Occasionally if you ask how to actually do a task in Slack someone will yell at you that you should have searched for a specific, obscurely named document in Google Drive, Confluence, or Github.
When I'm the person being asked and know of the doc in question, here's what I try to do instead: I ask where someone searched for it. Then I update that place to refer to the correct document (and do some light refresh on the doc as needed). This works whether or not they tried to look before asking. If they did, well, now the next person who does that will just find it. If they didn't, I'm making them look before getting an answer. Maybe they find it, maybe they don't, either way I'll help them in the end if they're willing to look.
> Occasionally if you ask how to actually do a task in Slack someone will yell at you that you should have searched for a specific, obscurely named document in Google Drive, Confluence, or Github.
When I'm the person being asked and know of the doc in question, here's what I try to do instead: I ask where someone searched for it. Then I update that place to refer to the correct document (and do some light refresh on the doc as needed). This works whether or not they tried to look before asking. If they did, well, now the next person who does that will just find it. If they didn't, I'm making them look before getting an answer. Maybe they find it, maybe they don't, either way I'll help them in the end if they're willing to look.