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> I get it, the convenience of having a simple menu in hand (0 steps) vs. a QR code menu (5-6 steps) trumps whatever interactivity the latter menu provides.

Yes, but on the other hand the QR ordering I've done here in Singapore streamlines a lot of other steps from the rest of the ordering-food-and-paying process.

It's especially useful that you no longer have to synchronize with wait staff. You can just order and pay whenever.



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