> Since we have several decades of combined domain expertise inhouse
Honestly this sounds pretty much like a luxury and as far as I can tell pretty rare. Maybe it's a country thing but in the UK many tech companies seem to have a "product team" with a collective memory of no more than a few months leading every decision. We don't have any BA's or anyone that can get requirements from customers. Seems to just be "here is the feature we decided you need" and then they wonder why the customer doesn't like it...
Honestly this sounds pretty much like a luxury and as far as I can tell pretty rare. Maybe it's a country thing but in the UK many tech companies seem to have a "product team" with a collective memory of no more than a few months leading every decision. We don't have any BA's or anyone that can get requirements from customers. Seems to just be "here is the feature we decided you need" and then they wonder why the customer doesn't like it...