> Japan’s Henn na Hotel fires half its robot workforce
> Japan’s Henn na Hotel, which first opened in 2015 with a staff of robots, has cut its robotic workforce after the experience failed to reduce costs or workload for its employees.
> The hotel, which is located in Nagasaki, will reduce its 243-robotic workforce by more than half and return to more traditional human-provided services for guests, though it will maintain a number of robots in areas where it found them to be effective and efficient. Its change of direction can offer lessons for companies that are pursuing robotic solutions for customer-service roles, reports the Business Insider.
Ah, I was at one of those restaurants a couple weeks ago. But the robot was followed around by wait staff who took the food from the robot and put it on your table...
> Japan’s Henn na Hotel fires half its robot workforce
> Japan’s Henn na Hotel, which first opened in 2015 with a staff of robots, has cut its robotic workforce after the experience failed to reduce costs or workload for its employees.
> The hotel, which is located in Nagasaki, will reduce its 243-robotic workforce by more than half and return to more traditional human-provided services for guests, though it will maintain a number of robots in areas where it found them to be effective and efficient. Its change of direction can offer lessons for companies that are pursuing robotic solutions for customer-service roles, reports the Business Insider.