Plenty of dedicated shipping companies do exactly the same thing (if you don't pay for next day then they'll deliberately delay it so it takes 5 days or whatever you paid for), it's got nothing to do with being owned by a retailer or not.
I can’t imagine a company wasting money on this. Distro facility space is money. Especially these days with all networks stressed. They may delay to optimize a route with more stops, or prioritize guaranteed shipping dates. But being punitive doesn’t make financial sense.
this definitely used to be a thing until like... early 2010s. Back then I completely recall watching tracking for some items and they'd accept it and run it a couple hops and then... it'd just sit for 3 days or whatever. Fedex said it was gonna be 5 business days? Then don't expect to see it in less than 5 business days.
I've seen both Fedex and UPS do it, but in some places it seemed like one or the other.
I don't see it all that much anymore though. Definitely post-covid but tbh it's really been years since I've seen it. I can't tell how much of that is vs me moving away from a rural home (might be more likely to attempt "batching" deliveries in rural areas due to distance) vs an actual change in behavior here.
It may also be the shift to JIT logistics too - you have to have a big warehouse or something to hold them. Even if it's sitting in a trailer somewhere, you still have to have a big lot to hold them. These are costs that are probably not justified for the return of "lol make customers more amicable to pay more for better shipping", the conversion there is ~0% for the most part. The 5-day window is nice for the courier if they need it of course, holiday is madness in the mail business (and payments, retail, etc) from what I know, but if your throughput is significantly lower than your mail volume then you've got problems, so you need to be able to ship it through in 2-3 days on average anyway, and if you can do that... why pay for someplace to hold onto it when we can JIT it right onto a truck?
Today it seems like if your shipping drops off for a couple days it's usually lost. I had one package stop tracking and then bounce 100 miles in the wrong direction, another where it stopped tracking and then showed up with box damage, etc, but haven't seen it just hang out like the old days.
Amazon, too, will play games with shipping windows... on a thunderbolt hub, they set a delivery date like two weeks out, sold and shipped by amazon. Like a week later I see a ship notice, cool it'll be here soon right? Lol nope, shipped UPS Surepost, so they got their week out of it.
> It may also be the shift to JIT logistics too...
I wonder if they are applying ML to the distribution batching and coming up with probabilities to each route's batching efficiency. With enough detailed delivery transaction data, they could identify the probability of it being worth holding the package in the warehouse or trailer to batch it, versus sending it on its way.
