In a 2 party state the user would be the one breaking the law. They installed the software...
If you install recording software, you're liable for what it records. Bug or not bug, the liablity is yours. The only way you would get Otter.ai in a courtroom would be a civil case and then the not being a paying customer therefore no expectations of a warranty applies.
Seriously, this thread is "I installed recording software and it worked on things I didn't think it would. This company is terrible." while most of us work in tech and know that bugs exist and have generally written some bugs. Worse case, it's a bug. The solution is to stop using it and move on. Or pay for support and have them fix it.
TBH, the pro-business blatantly illegal hot takes here on HN are expected.
Because some company figured out a 'hack' to make more money, somehow turns from illegal to "legal". And so many users here will defend that.
In this case, it's violating interstate wiretapping laws and state-based 2 party consent laws. But.. they just squint hard and go "Hey we can violate the law and make MORE money".
Uber is exactly that. So is AirBNB. So is Lime/Bird. Just go look at much of the tech companies, and it's "Offline company + way to break law to get money + ONLINE!!!!1!!1!"
If you install recording software, you're liable for what it records. Bug or not bug, the liablity is yours. The only way you would get Otter.ai in a courtroom would be a civil case and then the not being a paying customer therefore no expectations of a warranty applies.
Seriously, this thread is "I installed recording software and it worked on things I didn't think it would. This company is terrible." while most of us work in tech and know that bugs exist and have generally written some bugs. Worse case, it's a bug. The solution is to stop using it and move on. Or pay for support and have them fix it.