Cloudflare: "... we believe are potential criminal acts and imminent threats to human life that were posted to the site."
No, Cloudflare isn't obligated to continue to provide services to support "potential criminal acts and imminent threats to human life". Perhaps if KiwiFarms had better moderated their content and discouraged such behavior this could have been avoided.
The bomb threat was removed in less than 15 minutes and the user was banned in less than 30 minutes and threats are discouraged both by the website and by other users which could be seen by the amount of downvote reactions to the threat before it was removed.
My point is not that they had an obligation to continue to have a business relationship with KF, but that if they chose to terminate the relationship, they had an obligation to do so in a responsible way.
> Over the last two weeks, we have proactively reached out to law enforcement in multiple jurisdictions highlighting what we believe are potential criminal acts and imminent threats to human life that were posted to the site.
In other words, they had plenty of time to give KF notice and terminate the relationship. This didn't even have to stop them from contacting law enforcement. But they did something else instead.
No, Cloudflare isn't obligated to continue to provide services to support "potential criminal acts and imminent threats to human life". Perhaps if KiwiFarms had better moderated their content and discouraged such behavior this could have been avoided.