Shopping on amazon is really an awful experience nowdays. I really do not want to search through 40 pages of water kettles of really dubious brands. It is so anxiety inducing and unpleasant.
There is no practical way to buy a reputable/brand name on amazon.
Some brand names are "available", but it seems not officially and people are buying them at a store and shipping them to customers.
Other brand names are available, but the search results are paid (and manipulated) so they get crowded off the page by sponsored and "5 star (2)" results.
You sometimes can't even get the right thing from official brand stores. I bought a thermal paste product from the official Amazon ThermalGrizzly store (I did check) but Amazon delivered me a fake. Amazon co-mingles inventory.
The only reason I could quickly tell it was fake is because ThermalGrizzly provides an online serial number verification system, which isn't very common among most products. I'm not sure I'd trust Amazon for anything.
You have to evaluate if a product is worth counterfeiting. For many goods the clone factories aren't going to bother. Amazon is also a convenient onshore gateway to Aliexpress resellers with less shipping ambiguity.
>You have to evaluate if a product is worth counterfeiting.
this does not seem to be worthwhile for someone wanting to purchase something, my estimates as to if something is worth counterfeiting requires me to have a rather deep understanding of the brand's importance in the world that I would not have for any but the most notable brands, aside from that I have to know something about how easy/costly it is to counterfeit and get things on Amazon to make a model in my mind if the brand was important enough for someone to fake it.
So, for example, if it becomes significantly cheaper to counterfeit things the importance of brands counterfeited (in consumer reach etc.) should drop.
That's a lot of variables. Think I'll just go to the store.
With all the hand-wringing about how Amazon has completely monopolized online ordering, I'd think that having a true "honest broker" storefront would be a fairly natural way to compete.
Amazon has become a truly awful storefront, and this has accelerated markedly, in just the last couple of years.
Yes, because Amazon has created perverse incentives for anonymous manufacturers to fabricate as many "brands" as possible, there are now so many of them that they crowd out actual brands. The original purpose of a brand name was to give a reputable seller a recognizable way to differentiate a quality product or service from anonymous competitors. But search and recommendation on Amazon favors the anonymous sellers.
Amazon today is less about selling things to consumers and more about selling consumers to anonymous Chinese suppliers.
The problem I’m having in Germany ist that only Amazon reliable delivers to my door, usually next day.
Every other store ships with DHL, which after several days pretends that they ring you, when they don’t, and then u can go pick it up at the DHL store a day later.
In the Netherlands they seem to ship exclusively with DHL. And all products arrive in the evening slot. Which means that next day delivery is usually around 21:00-22:00 which is typically too late to be useful.
PostNL is the most reisje local carrier here. Ups is the best but almost never used, so far only by Apple. Dpd, GLs, etc, are all rubbish.
Weird, DHL is for me the best and most professional of all. The experience you mentioned happens to me with DPD and very often with GLS. Hermes is also pretty good and professional.
Maybe it does depend on the location, maybe you're lucky. But the complains process with DHL is impossible, so if you have bad delivery ppl in your area (in my case downtown Berlin), there's nothing you can do.
I always wonder what products are so important that they need to be delivered next day? The few times I realised I need something urgently it typically means today and even next day delivery is not enough, so I go to a store and possibly pay a slightly higher price. For everything else it doesn't really matter if it is one or 5 days. Is the next day delivery really necessary or does it just appeal to our impulse of needing to have it in our hands right now?
For many people, going to a store the same day is completely impossible (not having a store within reasonable distance that stocks any similar product).
This is not just rural areas, either: even in major cities items can be delivered faster than the time it would take to find a store that carried the item, go to the store, get it, and come home again. It's really only suburban areas with a high density of big-box retail that even have the option to "go out and get something" immediately.
Amusingly, it's also only in these suburban areas where next day delivery even exists to compete. As an anecdote, living in the downtown of a major American city (population > 1million), the average Amazon delivery time is roughly 3 days, and last mile deliveries are all delegated to the USPS which adds significant time.
For me it's more about the certainty than the rush. I hardly ever need anything next day, but "next day" is a concrete day, while for example "in 3-5 days" isn't. As someone who is often not at home, I'd rather not have to be at home or arrange for someone to be there several consecutive days in case a package arrives.
I think most of the complaints are directed at the amazon.com. They do not at all reflect my experience with amazon.fr - yes there's no name crap but there's also lots of legit stuff, and it's the majority that comes up in search results (confirmed through third parties recommending the same legit stuff with amazon links).
If you just want to buy chinese consumer junk of middling quality or you are buying industrial widgets based on part number or specification those things mostly aren't an issue.
I think part of the problem is that on that page there is no obvious way to see any information about the seller. I just see a single brand name “TIKROUND”, which looks like one of those fake Chinese names mentioned in the article.
How can I get more information about the seller!? I scrolled through the listing twice and couldn’t see any way to get more information!
I feel this in my soul. I wanted a new french press. I tried three from Amazon, two of the same model arrived broken, the third arrived appearing intact but broke on first use. I ended up just refunding and buying one from le creuset from their website. It arrived safe and is still alive and kicking.
I wanted some weight sensors for an arduino project, Arrow had them but Amazon also listed them but in bags of 4 for about the price 2 would have cost from Arrow, plus they'd arrive faster. They ended up being varying weight sensors ripped directly out of various electronic scales and 3/4 didn't work. Had to order from Arrow anyway.
My wife wanted one of those percussive massage guns for post workout, Amazon had the best price but then I saw in some of the reviews people showing that the items they received from Amazon weren't legit and the company (hypervolt iirc) wouldn't honor any warranty from one purchased from Amazon. I was pretty much done at that point. We ended up picking a different model but when we did we went straight through the manufacturer.
Yeah I haven't bought anything on Amazon for a couple of years now. Got burned once too many times. I went back to buying mostly in local stores. If they don't have what I want, I go online to manufacturers' websites if possible, or to reputable sellers.
In The Netherlands we have 2 big mainstream shops for electronics, this is Bol.com and Coolblue.nl. Bol.com started out as a webshop and moved into a marketplace idea (like Amazon does). I know a lot of people that prefer Coolblue over Bol because of this exact reason. Every product that Coolblue is selling has at least some kind of guarantee of quality, because if it is bad, they will have to replace it.
Sadly enough, at this point Amazon.nl is overshadowing this by giving insane discounts and refunds to customers, so I hope they do not win over Bol.com, but I am anxious about it.
Bol.com has put themselves in a bit of an awkward position by being at the mercy of third party resellers, but all Amazon just seems to sell the stuff you can get in the German Amazon with slightly shorter delivery times (for some things).
And at least with Bol.com you only need to deal with (sometimes dodgy) companies in the Netherlands, whereas with amazon you haven't got a clue where it's coming from, and a lot of it just seems to be stuff from alibaba at a big markup.
Their cables were the only ones that consistently delivered full promised bandwidth and stable connection even at long cable lengths. Plus, their email support has been very helpful, and had the same “quality cables, no bullshit” attitude as the rest of the website.
No affiliation, just a happy customer of 5+ years.
