Every engineer says that about their own products. My Amazon buddies all say AWS is a huge shitshow and my Microsoft buddies say Azure is huge mess. Technology is chaotic by nature
How about personal experience working with TK and a bunch of friends working at Google on Cloud? You can look up the severe production outages GCP has suffered over the past years, if you care.
All big organizations are dysfunctional in their own way.
If you know better, I'm all ears! Not trying to discount the hard work of all those fantastic Google engineers. It's just, prod issues are prod issues, regardless of good intentions.
Toxic TK, otoh, he's selfish, self-aggrandizing, out of touch, and not very nice or cool at all. Everything he touches bears his mark.
If given a choice I'd take GCP's production outages over Azure's security vulnerabilities that show a complete and total lack of any care for anything resembling security in at least a few of their products.