I’ll try explaining this again, as someone who used to moderate content professionally.
There are certain groups of users that you generally _HAVE_ to ban for a functioning community. Spammers, scammers, criminals, nazis and… so as to not offend you, “people that apparently lack fundamental understanding of, well, anything”
This last group is often the worst group to deal with because while they’re not directly harming the community they are sucking up your time that could be spent banning pedophiles or identity thieves or drug dealers. They often suck up an immense amount of time by filling up your reports queue and are sure that their issue deserves your immediate attention, and if you don’t drop what you’re doing and address their issues instantly, they complain. This means you have to take more time away from moderating to field emails in addition to de-cluttering your queue.
It is absolutely crucial to ban these types of spammers, otherwise you can’t do anything productive. Generally this type of ban is temporary unless the self-appointed mod is particularly egregious.
And then there is a subset of these people: let’s call them “crusaders.” This group will make as much noise as possible offsite in order to Own The Mods. They might even invent a conspiracy theory about a shadowy underground group that has it out for them.
OP could have reported one account and included a note saying “this phenomenon is happening when you search this keyword.” They did not do that. They decided to tackle the issue themselves. When their mod queue spam got them banned, they whined as publicly as possible, which takes up even more time that could’ve been spent actually removing drug dealers.
The inclusion of “illegal imagery” in the complaint was factually wrong, and since moderators have to deal with a LOT of reports, it absolutely makes sense why this was ignored. When you say “illegal imagery”, in some cases that means child pornography or state secrets or any number of things that are meaningful to somebody whose job it is to moderate content.
So to summarize: I am certainly not the only person to consider this person a “fucking idiot”, I’m just the only one that said that on here.
There are certain groups of users that you generally _HAVE_ to ban for a functioning community. Spammers, scammers, criminals, nazis and… so as to not offend you, “people that apparently lack fundamental understanding of, well, anything”
This last group is often the worst group to deal with because while they’re not directly harming the community they are sucking up your time that could be spent banning pedophiles or identity thieves or drug dealers. They often suck up an immense amount of time by filling up your reports queue and are sure that their issue deserves your immediate attention, and if you don’t drop what you’re doing and address their issues instantly, they complain. This means you have to take more time away from moderating to field emails in addition to de-cluttering your queue.
It is absolutely crucial to ban these types of spammers, otherwise you can’t do anything productive. Generally this type of ban is temporary unless the self-appointed mod is particularly egregious.
And then there is a subset of these people: let’s call them “crusaders.” This group will make as much noise as possible offsite in order to Own The Mods. They might even invent a conspiracy theory about a shadowy underground group that has it out for them.
OP could have reported one account and included a note saying “this phenomenon is happening when you search this keyword.” They did not do that. They decided to tackle the issue themselves. When their mod queue spam got them banned, they whined as publicly as possible, which takes up even more time that could’ve been spent actually removing drug dealers.
The inclusion of “illegal imagery” in the complaint was factually wrong, and since moderators have to deal with a LOT of reports, it absolutely makes sense why this was ignored. When you say “illegal imagery”, in some cases that means child pornography or state secrets or any number of things that are meaningful to somebody whose job it is to moderate content.
So to summarize: I am certainly not the only person to consider this person a “fucking idiot”, I’m just the only one that said that on here.