As an attorney, I hope everyone reads this. Contrary to prevailing sentiment, arbitration is not de facto justice denied. In my experience, if you have a weak case, arbitration often results in a better outcome than a jury trial. Juries can be quite skeptical and judgmental. Arbitrators tend to be split-the-baby oriented.
To be sure, it’s not the rainbows and butterflies solution that the businesses would like you to believe it is. But it’s also not the insane, unending trampling of rights that anti-arbitration folks claim it is.
