Can't really speak for desktop or web, but I have a series of mobile apps that I have a 'contact' button that pops up the email client with some prefilled data and lets them fill anything in. I find if people are enthusiasts, they'll reach out to share. It's a mixed bag of emails. I get maybe 20-25 emails a month of suggestions, appreciation, and mostly questions on the content. It contains an in-app purchase for almost $50 and if the user simply asks, I'll give the unlock for free (and ask for an honest posted review, well worth it imo). Past a certain point, I don't really care about the money, just to make it better without being confusing. They do quite well without marketing or ads anyway.
I used to deal with and include all the tracking, analytics, logs, etc., but it's all just bloatware for me since it's relatively small apps. I don't require login or accounts and don't want to spam and make everything voluntary in the end, and not force it. It will take time, and the focus is on being as non-predatory as possible. I keep things slim and simple and people seem to like that. Making sure a user has a good experience with software that I write is always #1. All of these points collectively I feel is inviting for people to socialize their thoughts to me.
I used to deal with and include all the tracking, analytics, logs, etc., but it's all just bloatware for me since it's relatively small apps. I don't require login or accounts and don't want to spam and make everything voluntary in the end, and not force it. It will take time, and the focus is on being as non-predatory as possible. I keep things slim and simple and people seem to like that. Making sure a user has a good experience with software that I write is always #1. All of these points collectively I feel is inviting for people to socialize their thoughts to me.