Zapier is vulnerable to disruption both ends of the dev/integration chain (code/no-code), and they have been for some time. Their primary edge (IMHO) is a huge ecosystem of integrations unmatched by their competition. I don't see that edge persisting. It won't be long before OpenAI-esque UI's can generate no/low code integrations and as you'll see below there is plenty of conventional competition.
They've had adequate funds and time to implement bulk actions, interface improvements and ecosystem enhancements that would benefit users, but not much has emerged. I use Zapier and some of the providers below as alternatives:
Integromat
Pipedream
Mulesoft
Jitterbit
Built.io
Workato
JBoss
Celigo
Parabola.io
Integrate.io
IFTT
CloudHQ
MixMax
Regardless, as a private company they're really only beholden to their owners, and they generate enough revenue (and presumably NET profit) that one could imagine ownership perhaps confusing focus for what might (or might not) actually be arrogance.
low/no-code ecosystems have been promised to be "just around the corner" for decades now. I'll be really surprised if it ever arrives. Take a look at microsoft's "LightSwitch"
They've had adequate funds and time to implement bulk actions, interface improvements and ecosystem enhancements that would benefit users, but not much has emerged. I use Zapier and some of the providers below as alternatives:
Integromat
Pipedream
Mulesoft
Jitterbit
Built.io
Workato
JBoss
Celigo
Parabola.io
Integrate.io
IFTT
CloudHQ
MixMax
Regardless, as a private company they're really only beholden to their owners, and they generate enough revenue (and presumably NET profit) that one could imagine ownership perhaps confusing focus for what might (or might not) actually be arrogance.