I got bitten by this bundle of reviews thing. Amazon was made available in my country some time ago.
I went on there to buy video capture device to help convert my parents old tapes to video.
I found the device listing I was looking for, with good reviews. Placed my order.
Then a counterfeit showed up, completely different from the spec sheet and the image on the listing.
I filed a complaint, but they wouldn't give me my money back unless I paid to ship it back to half way across the continent, where they sent it from. Despite them just sending me a piece of electronic waste rather than the real product. Nor would they do anything about the listing.
Disputing the transaction with your card issuer is the only answer companies will understand. The company wins as long as more users eat the losses (essentially giving Amazon free money) than those actively fighting for their money back.
Then a counterfeit showed up, completely different from the spec sheet and the image on the listing.
I filed a complaint, but they wouldn't give me my money back unless I paid to ship it back to half way across the continent, where they sent it from. Despite them just sending me a piece of electronic waste rather than the real product. Nor would they do anything about the listing.
Never looked back at their scam website again.