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> The alternative theory of the customer service rep googling a phone number and getting the wrong one is far more likely.

Their support staff is that reckless and Amazon has no training and other systems in place to prevent that? Your theory doesn’t paint them in any better light.



it's far more believable than amazon being in cahoots with scammers. whether you think this is "better" or "worse" wasn't really part of the discussion




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