That might be true for what your direct boss writes on your annual performance review but what do his peers and his bosses think? What do other potential collaborators, bosses, and investors in your local area or your industry think?
I think engineers can become obsessed with MinMaxing the wrong, purely local optimum without thinking: "what work-adjacent things might lead to a CTO role in five years?" and this is often quite a different question than "what makes Mr Shankly happy in this quarter's performance review?". Yeah, if your immediate boss thinks you're useless and sacks you then your overall profile might not help much but being an invisible cog in the their team will only improve the esteem that they hold you in and not your larger professional reputation.
Did "the bosses" reach their own positions by closing the most tickets every month? I kind of doubt it and it is worth distinguishing what makes you useful to them vs puts you on the path to join them. If that seems overly careerist, well fire up Jira and get another bug sorted after dinner.
I think engineers can become obsessed with MinMaxing the wrong, purely local optimum without thinking: "what work-adjacent things might lead to a CTO role in five years?" and this is often quite a different question than "what makes Mr Shankly happy in this quarter's performance review?". Yeah, if your immediate boss thinks you're useless and sacks you then your overall profile might not help much but being an invisible cog in the their team will only improve the esteem that they hold you in and not your larger professional reputation.
Did "the bosses" reach their own positions by closing the most tickets every month? I kind of doubt it and it is worth distinguishing what makes you useful to them vs puts you on the path to join them. If that seems overly careerist, well fire up Jira and get another bug sorted after dinner.