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There was an unfounded conspiracy theory[1] spread in 2020 about Wayfair that continues[2] to affect its review scores. Also, many of the positive reviews from Appliances Connection are marked as having been solicited by Appliances Connection itself[3].

I've never used either site so maybe Appliances Connection is actually that much better than Wayfair but I don't think I would necessarily draw that conclusion from the Trustpilot results.

  [1]: https://www.bbc.com/news/world-53416247
  [2]: https://www.trustpilot.com/reviews/6212e0afbc5a51af69c88c9c
  [3]: https://www.trustpilot.com/review/appliancesconnection.com?stars=5


Great points and excellent research. It impresses upon us the importance of diversifying the source of our reviews and ratings, and introducing our own means of validating sellers.




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