There was an unfounded conspiracy theory[1] spread in 2020 about Wayfair that continues[2] to affect its review scores. Also, many of the positive reviews from Appliances Connection are marked as having been solicited by Appliances Connection itself[3].
I've never used either site so maybe Appliances Connection is actually that much better than Wayfair but I don't think I would necessarily draw that conclusion from the Trustpilot results.
Great points and excellent research. It impresses upon us the importance of diversifying the source of our reviews and ratings, and introducing our own means of validating sellers.
I've never used either site so maybe Appliances Connection is actually that much better than Wayfair but I don't think I would necessarily draw that conclusion from the Trustpilot results.