It'd be great if, rather than just sending an email to a somewhat confusing calculator or pricing sheet, they'd show the potential cost increases alongside your actual bill so that you have 6 months to tweak, negotiate or move off the service if you really can't afford the price increases.
I don't get why it's not just "easier" to make the effects super obvious. If people are going to leave, they're going to leave.
I don't get why it's not just "easier" to make the effects super obvious. If people are going to leave, they're going to leave.