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Right. As a manager I'm invested in seeing the employee grow, develop, and have a fulfilling life. It's not 100% altruistic on my part, as a happy employee who is motivated to improve is better for the company. But I also care about them as people. Thus, the 1:1 is their time to drive that. My role is to help guide and coach, but they know themselves best.

However, another part of my job is to spot larger problems. That's an exercise in pattern matching. While you're talking I'm matching to keywords I've picked up in my travels. Other meetings, 1:1s, etc. Maybe there's a problem lurking down the road that's only visible if one assembles these disparate data. Sometimes those are problems for the employee that they themselves don't realize as you suggest, other times it has no direct connection to them but they're key to identifying the issue. That last part is why I don't agree with getting rid of 1:1s altogether.




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