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I think this highlights the importance of actually analyzing your RP/RT (recovery point/recovery time) requirements through the lens of business value, and being honest about the ROI of buying that extra 9 in uptime.

It may be the case that 2 hours of downtime is completely unacceptable for the business, and paying $Xmm extra per year to maintain it is the right call. Or it may be that the business would be horrified to learn how many dollars are being spent to avert a level of downtime that no customer would notice or care about.

If the requirement is just being set by engineering, then it's more about finding the equilibrium where the resource spent on automation balances the cost of the manual toil and the associated morale impact on the team. Nobody wants to work on a team where everything is on fire all the time, and it's time/money well spent to avert that situation.



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