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> The company is taking a hit,

This is a perfect example of the old adage, we lose on every gift card sold but we make it up in the long run.

Imagine,

Customer buys $100 gift card

Customer gifts gift card.

Recipient buys $89.99 worth of stuff

Recipient never returns to reclaim $10.01

Gift card expires

Company writes value of unused gift card off their books as profit.

There is a reason gift cards are popular, it’s a money making machine. There’s probably a stat out there but from memory 30% of the value of gift cards goes unclaimed.



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