Title is misleading. They didn't really suggest to delete the tweet because of the fact it shows their data collection, but because it contains some PII like the user's address.
I don't want to side with Amazon on this, but I genuinely believe there is nothing strange here: Amazon collects all that data, and under GDPR they have to provide all the data they have on your profile. Seems pretty standard. Google provides the same amount of data (or more) if you ask :)
Yeah, this is pretty obviously something that their support team copy-pastes everytime they see someone posting potentially revealing information with the keyword "amazon" or "alexa" or something like that.
This is like when someone tweets "drank 6 oz of cold medication feeling lit" and the pharmaceutical corporate account responds with a generic pharmacovigilance statement that they're mandated by law to say and then someone screenshots it and it becomes a meme.
Sure, Amazon's response was probably just a standard text the support team has to use. But it can also be interpreted like "here's an arbitrary reason you should delete this tweet about our data collection, and look how easy it is!".
That's what you get when an anti-competitive megacorporation collecting data about everything including how many seconds users looked at a picture wants to look trustworthy.
Whole Foods store locations are neither PII nor juicy information—especially not sufficient to justify Amazon responding unprompted, encouraging the poster to delete these tweets.
I don't want to side with Amazon on this, but I genuinely believe there is nothing strange here: Amazon collects all that data, and under GDPR they have to provide all the data they have on your profile. Seems pretty standard. Google provides the same amount of data (or more) if you ask :)