I agree on the recommendation piece, but Apple’s playlist and library management is atrocious, especially on desktop. Why can’t I drag-and-drop music into a playlist in the sidebar? Apple Music also feels (to me, at least) much slower than Spotify. Most likely this is due to the more aggressive client-side caching that Spotify does, but it’s worth the trade-off, in my opinion.

These are solvable problems for Apple, though. They need to more cleanly separate the legacy iTunes Store and pay-per-song UX from the Apple Music streaming paradigm. Maybe even have separate apps for them.

The most frustrating thing in Apple Music for me is that it's album-centric. I can't just say "put this artist in my library". No, I have to put every individual album, EP, and single that I want.

I just switched from Spotify to AM and that really frustrated me, too. They’re just trying to keep your library like a real world library, I guess.

Side note: I abandoned spotify simply because of this design change: https://community.spotify.com/t5/Live-Ideas/AutoPlay-Option-...

Can’t toggle off autoplay in some circumstances! Totally unacceptable.

I still don't understand how a business can be unprofitable for 16 years. At one point don't you say, "whelp, this isn't going to work"?

Oh nice. They are getting close! Still unprofitable, but maybe year seventeen is the sweet spot.

All I have to say to that is that I'd lend you my Spotify shares to complete the trade.