Because getting someone on the phone is a necessary stop along the path to closing a deal. It's also a high bandwidth form of communication, so it's just plain practical.
Would you buy a car with no return policy without speaking to someone or examining it in person? How about spend $200K on a software bundle? Face to face meetings matter for large size deals, and recruiting a candidate is a huge one.
I absolutely agree a/some phone calls are necessary at some point in the recruiting process between recruiter and candidate.
But a lot of recruiters insist on nearly every single communication be over the phone when an e-mail or text exchange would suffice. In fact they'll leave a text or e-mail with no content other than "yeah, so when can we talk on the phone?"
I have “fired” pushy recruiters even at the offer stage by walking away. Trying to sell me a job like a used car salesman at a scummy lot when you’ve made me a large offer is a really strange decision.
I also regret not walking away from some recruitment funnels where bad recruitment vibes were indeed strong signals for bad workplace situations.
A short screen call is pretty standard. Many "candidates" aren't serious, so they show good faith by hopping on the phone. Text only communication is the path to getting ghosted, especially when it comes to emotional topics like salary.
This isn't "a deal", it's a job that someone will spend a huge portion of their time doing for multiple years. Thinking of it like selling a car is exactly why the approach is so problematic.
Would you buy a car with no return policy without speaking to someone or examining it in person? How about spend $200K on a software bundle? Face to face meetings matter for large size deals, and recruiting a candidate is a huge one.