To be completely fair, the printer comment seemed to be tongue in cheek. I’m sure if this really were a blocker, they would have easily solved it with a quick trip to FedEx office, as mentioned.
Applying Hanson's razor to this would be sort of strange due to the fact that this involved real money and people didn't understand or had extremely onerous ways to do what they wanted.
There was a big issue with PS3's having the OtherOS functionality being removed which resulted in a class action lawsuit and it was ruled in favor of the owners (who I was one of them). The lawyers made it so difficult to actually retrieve any money from the members to the point that the Judge ruled that the lawyers who represented the people in the class action didn't get any of the money they were promised and I'm fine that it cost Sony and lawyers because I was probably only going to get probably less than $20 and practically it would discourage Sony in the future to remove features from their products.
