Some of us are in that camp and are looking at this outage and also pointing out that they continuously fail to accurately update their status dashboard in this and prior outages. Yes, doing what AWS does is hard, and yes outages /will/ happen, it is no knock on them that this outage occurred, what is a knock is that they haven't communicated honestly while the outage was ongoing.
They address that in the post, and between Twitter, HN and other places there wasn’t anyone legit questioning if something was actually broken. Contacts at AWS also all were very clear that yes something was going on and being investigated. This narrative that AWS was pretending nothing was wrong just wasn’t true based on what we saw.
