AWS as a business has an enormous (multi-billion-dollar) moral hazard: they have a fantastically strong disincentive to update their status dashboard to accurately reflect the true nature of an ongoing outage. They use weasel words like "some customers may be seeing elevated errors", which we all know translates to "almost all customers are seeing 99.99% failure rates."

They have a strong incentive to lie, and they're doing it. This makes people dependent upon the truth for refunds understandably angry.

> Why are we doing this folks? What's making you so angry and contemptful?

Because Amazon kills industries. Takes job. They do this because they promise they hire the best people that can do this better than you and for cheaper. And it's rarely true. And then they lie about it when things hit the fan. If you're going to be the best you need to act like the best, and execute like the best. Not build a walled garden that people cant see into, and hard to leave.

All too often folk conflate frustration with anger or hate.

The comments are frustrated users.

Not hateful.

I think the biggest issue is about the status dashboard that always stays green. I haven't seen much else, no?

It seems that degraded seems down in most cases. Since authorization of managers is required.