Not totally true. I'm still asking questions from time to time to people because I'm confused about place or how to do things (I'm living in a foreign country). Depending on the context some people are glad to converse instead of being on their phones. Creating long term relationships is very hard, but small talk isn't much harder than before.
> Depending on the context some people are glad to converse instead of being on their phones
I believe GP's point is not that people aren't glad to converse or that small talk is hard, it's just that almost nobody approaches people to ask questions anymore because we have answers in our phone.
