That's driven by how many people will watch it (demonstrably, very many, in Chappelle's case), not by the magnitude of offense taken by some number of people.
The proportion of people not watching a show will always be far higher than those watching it, so there's room for offense from non-watchers to drive product decisions. The parent comment is saying that he doesn't want that to factor in at all, which is orthogonal to the question of Netflix needing to allocate resources between content.
The proportion of people not watching a show will always be far higher than those watching it, so there's room for offense from non-watchers to drive product decisions. The parent comment is saying that he doesn't want that to factor in at all, which is orthogonal to the question of Netflix needing to allocate resources between content.