Facebook, unlike other big tech companies, has no financial incentive to share postmortems. Others are bound by SLA agreements with business customers.
Well, as someone that has an app that had degraded performance due to their SDK failing to talk to Facebook servers. I FOR ONE would really like an explanation.
Then collaborate with your peers to get enough leverage over Facebook to demand this.
It’s not like FB’s market position let’s them dictate terms in an unfair way that would require a certain governing force to step in and rebalance the tables……
Allegedly, this was a BGP update gone wrong that locked out their remote access. And the people with physical access didn't have the necessary privileges to fix the issue.