I had Apple lock me out of iTunes, App Store, Mac Store, ... - for an entire month, if not more - alleging that I spammed others with my iMessage account.
The fact is that I never, ever used iMessage! I used only WhatsApp, Telegram and SMS.
In every support call, I would hear them say the same thing. I would tell them that I never used iMessage, let alone spam others. But, they would say, some users marked your iMessage account as spamming. I would ask them for proof, with iMessage records; they would say they cannot disclose that!
After that experience, I simply moved off iPhone to a Pixel.
I still have an MBP for work purposes, but I needed to create a different AppleID.
I had Apple lock me out of iTunes, App Store, Mac Store, ... - for an entire month, if not more - alleging that I spammed others with my iMessage account.
The fact is that I never, ever used iMessage! I used only WhatsApp, Telegram and SMS.
In every support call, I would hear them say the same thing. I would tell them that I never used iMessage, let alone spam others. But, they would say, some users marked your iMessage account as spamming. I would ask them for proof, with iMessage records; they would say they cannot disclose that!
After that experience, I simply moved off iPhone to a Pixel.
I still have an MBP for work purposes, but I needed to create a different AppleID.
Summary: This can happen with any company!