Well if your organisation wants crappy project management tools and processes then there's nothing to be done. But there are plenty of alternatives out there for those who seek them.
There aren’t good integrated replacements. Any system that lacks a wysisyg interface for text is not a viable option. If copy and paste from Word doesn’t keep some of the formatting, forget it.
Our support board has customized forms. These forms create tickets that can seamlessly be moved to our scrum board once they are vetted. We use JQL to manage a lot of the boards we use. We have custom workflows for different ticket types. We use the comprehensive access controls to grant partial access to users based on custom roles.
None of this rigidly enforces our workflows (aside form access control). Instead, it streamlines sharing information across departments.
When it comes to a company wiki system, Confluence is extremely hard to beat. (I’ve use so many wiki systems. Dokuwiki is my goto.)
All of these systems use a single user account. We use single sign-on, but we don’t have a large IT department to manage the dozens of services we access every day.
I think even that would be a good attack vector against Atlassian: For them, "integration" means adding links from one product to the other. If I were to pay for an integrated suite of tools, the least I would expect is that their bloody markup languages are consistent. But because Atlassian just buys random products and then doesn't seem to ever change a single thing about them, that's not going to happen.
That’s false: Confluence went from Wikimarkup in 2008 to wysiwyg in 2010 (to big uproars); and they are uniformizing all their cloud products under the new ADF editor.
It is actually possible to want bespoke tools to do certain things. And honestly? Confluence is slow, but at least it has all the features I could want and it works.
People are like”use the shiny thing” forgetting the existing thing has, you know, stuff I actually use.
Thanks, I got you. But you didn’t really address the point of the person you responded to, then, which was that part of why this space hasn’t been disrupted to a larger degree is that Atlassian products are entrenched in many companies, and that a lot of people do want that complexity (disagree with that as you or I might).
> ... and that a lot of people do want that complexity (disagree with that as you or I might).
As much as I love to hate Atlassian, I feel like complaining about Atlassian is like techies complaining about management in general. Every single anecdote is both terrible and true, but it's not quite as easy as it seems to do it better.
Even taking the following into account?
>> Atlassian products are vast, integrated, and support all the crazy draconian processes that every insane project manager wants to implement.