> in my days at Amazon Web Services, I saw exactly zero instances of major service releases that, in the opinion of customers, crippled or broke the product. ... the PM could go talk to them and bounce improvement ideas off them. Customers are pretty good at spotting UX goofs in the making.
AWS really does like to "bounce ideas" off customers.
To the extent that I am wondering if we should start billing them for consulting services.
A hour long meeting every other month with 3-4 senior team members adds up.
AWS really does like to "bounce ideas" off customers. To the extent that I am wondering if we should start billing them for consulting services. A hour long meeting every other month with 3-4 senior team members adds up.