I'm surprised to hear that because their response in dealing with actual child porn is absolute atrocious. A sick and sad story:
Couple years ago got a DM from an ex-colleague and security researcher who discovered child porn that was publicly accessible. he contacted Dropbox several times over the course of 3 weeks. Weeks later the links were still up. I reached out to somebody I knew at Dropbox who said they were reluctant to do me this favor and deal with that matter and would prefer if I continue contacting their security. I continued trying on LinkedIn and contacted several people in Germany and the UK. No response other than "thank you for your email". The head of security in Germany even blocked me for saying "there is child porn on the site please help me get hold of somebody in charge". Getting really fed up by then, I contacted sales from my company email (a fortune 500 company) and asked them to give me a quote for what looked to them like a multi million $ client. Within 2 hours I got a call from the VP of sales to talk about my "storage needs". I told them about the child porn and that they are helping to actively distribute it now since several weeks. One of the videos was a girl not older than 7 getting raped and tortured. It took another 3 days to take down the material.
Yeah honestly if I saw something like that I would have saved an offline copy on a USB stick and handed it to police for investigation. The problem that it even happens is much greater than the problem of online distribution, and deleting it and pretending it didn't happen isn't a satisfactory response.
Couple years ago got a DM from an ex-colleague and security researcher who discovered child porn that was publicly accessible. he contacted Dropbox several times over the course of 3 weeks. Weeks later the links were still up. I reached out to somebody I knew at Dropbox who said they were reluctant to do me this favor and deal with that matter and would prefer if I continue contacting their security. I continued trying on LinkedIn and contacted several people in Germany and the UK. No response other than "thank you for your email". The head of security in Germany even blocked me for saying "there is child porn on the site please help me get hold of somebody in charge". Getting really fed up by then, I contacted sales from my company email (a fortune 500 company) and asked them to give me a quote for what looked to them like a multi million $ client. Within 2 hours I got a call from the VP of sales to talk about my "storage needs". I told them about the child porn and that they are helping to actively distribute it now since several weeks. One of the videos was a girl not older than 7 getting raped and tortured. It took another 3 days to take down the material.