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> Small shops shouldn’t use SRE practices

Hard disagree.

Properly architecting software, setting reasonable SLAs/SLOs and trying to achieve them/doing postmortems when not, reducing toil, proper monitoring etc are good practices for any company that serves customers. Spend (both time and effort) relative to your company size and resources and it'll serve you well.

(Disclaimer: Google SRE, opinions are my own)



Yep. As an ex-Amazonian who just joined a small startup, you can say this keeps me up at night in more ways than one.

Not in the least because we've apparently already made agreements with 2-person SaaS companies with no consideration to SLAs whatsoever.




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