Yup, and it's not like Signal should be surprised with it. The influx has been happening for a while now and it seems like they were incapable of handling it. I have no idea how I'm going to defend them against all my family members I somehow managed to convert from WhatsApp to stay on this platform.
I'm not sure a 5x+ growth in under a week is really "for a while now". If anything I'm surprised they've kept it together this long. The growth looks more like an exponential function too, so that's even more difficult.
> We have been adding new servers and extra capacity at a record pace every single day this week nonstop, but today exceeded even our most optimistic projections. Millions upon millions of new users are sending a message that privacy matters. We appreciate your patience.
It's only FOSS by appearance really - it's still a team of well-paid engineers that operate like any other startup, with the difference that you can read the code of their apps and the bug-tracker is public.
They operate on their own schedules and priorities, and it's tricky to get your PR into any of the clients.
Well paid, but not lavishly paid by Silicon Valley standards. Salaries listed in their IRS form 990 have the CEO making ~$200k and other engineers in the ~$120k-$180k range.