I've become more staunchly single payer after I had my first major medical hurdle of my adult life this year. I had switched insurance in January, but apparently my old insurance had a bug in their system. The effect was that they were accepting my claims, but then denying them. So I had to coordinate both insurances and get them on the same page. Then I had to call every one of my many providers, get them to understand, and then get them to reprocess the claim on their end. It was miserable and I had to deal with it while I was still dealing with a broken wrist and just hoping everything would work out.
I feel awful for anyone who has to deal with that and has less time than me. I had to take notes during every phone call and get the numbers of customer reps so they could vouch for what I was saying
Yup, last employer had me on a different plan then I signed up for. Went round and round with the employer and the insurer. Of course it was the others fault.
Finally talked to DoL guy and they told me it's absolutely the employers responsibility. They kept going back and forth with me. This was about and $1800 difference in out of pocket max, not in my favor...
Finally they fixed it, but only for my wife. Since she had the majority of the bills due to a surgery, the insurance clawed back a bunch of smaller stuff they had already paid. So that cost me about a $1k. I guess I'm going to have to sue in small claims, which is what the DoL guy recommended.
I feel awful for anyone who has to deal with that and has less time than me. I had to take notes during every phone call and get the numbers of customer reps so they could vouch for what I was saying