My 3 years there made me sort of view it as the "top level of support" that IBM offers via global services. i.e. IBM is supporting some java solution for $$$ at a bank, they also employ some of the top JVM experts (i.e. the researchers) that if there's an issue, they can figure it out and provide a solution.
My 3 years there made me sort of view it as the "top level of support" that IBM offers via global services. i.e. IBM is supporting some java solution for $$$ at a bank, they also employ some of the top JVM experts (i.e. the researchers) that if there's an issue, they can figure it out and provide a solution.