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Having worked in the tech sector for a while now, having burned out once, and having been on-call 24x7 far more than is healthy, I would say exploitation is the name of the game to a lot of managers.

You are less of a person and more of a means to an end. A tool to achieve something, and some tools are disposable. It can be of career advantage to a manager to burn out engineers. Maybe instead of spreading 24x7 on-call across 3 teams in three timezones, you put it on 1 team in 1 timezone. By doing so a manager can achieve a lot with less resources, and hopefully secure their own elevation up the corporate ladder before the cost of their strategy becomes evident.

The cost of burn out I think remains hidden, in technology there's a constant flux of staff anyway, teams being being created and dissolved, in all the noise a few people being exhausted and bailing from the company is hardly noticed. Perhaps they said something before they left, but it's best for everyone in middle management if the burnt out individual is labeled the problem, they were a bad culture fit you see, a grumbler who didn't have what it took.




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