I find myself both applauding that and shrinking away thinking “perverse incentives”.
What I want is to run an engineering organization as if you should never have to call us. And if you do you either get chewed out for making a frivolous call, or we’re falling all over ourselves because that thing that is happening should definitely not be happening and we’ll be looking at how to keep that from ever happening again, again.
What I want is to run an engineering organization as if you should never have to call us. And if you do you either get chewed out for making a frivolous call, or we’re falling all over ourselves because that thing that is happening should definitely not be happening and we’ll be looking at how to keep that from ever happening again, again.