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It’s usually a case if taking responsibility for things you have no power over.

When they ask it’s usually after a giant hole has been dug, and patterns have been set. If you knew from the outset that you would be the support team then you’d have prioritized some other tickets. You’d have increased the estimates on others. You would have refused to work on these three, you would have argued vigorously about these four decisions, and you would insisted your boss fire “That Guy” months ago because his code is garbage and his only real skill is articulate deflection.

This group of folks wants several somethings for nothing. One of them is labor, another is somewhere to assign blame. They are grooming you for failure and we all deserve better.



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