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I'm positive there's a strong correlation between hours spent on the app and likelihood of renewing next month.


Is that a linear relationship though? The revenue of other social media sites scales with my usage time. Netflix just has to provide me with an amount of value exceeding the subscription price and I will continue to be a customer. It actually costs them more if I overindulge on their service. They should be maximizing a certain level of viewing and no more.




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