Not myself. But someone. Some people make it their job to figure this stuff out. UX design is a skill. A skill you have to train and study.
The idea that users themselves know how to make something usable is just as misguided as what you're accusing me of. It's like assuming that most people are good chefs because they have a lot of experience eating.
They can tell us whether something is bad or not, but they can't tell us how to make it good. Don't confuse the former for the latter.
The idea that users themselves know how to make something usable is just as misguided as what you're accusing me of. It's like assuming that most people are good chefs because they have a lot of experience eating.
They can tell us whether something is bad or not, but they can't tell us how to make it good. Don't confuse the former for the latter.