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That'll get you part way there -- but for a truly enterprise-wide deployment you also need analysts with deep cross-divisional understanding and some degree of cross-divisional political capital.

Often, organizations that try to do this internally have their business analysts inherently shackled to a specific department or division by nature of the org chart. It is the interdepartmental conflicts that are the hardest to mitigate.

This is one of the lesser-spoken reasons that higher-ups call in consultants -- they have a better ability to short-circuit the org chart and haven't been around long enough to piss off that one director, Karen.



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